Frequently Asked Questions
Find answers to common questions about Fastmart.
General Questions
Fastmart is a complete ecommerce solution that includes a customer-facing storefront, a powerful admin panel, and optional mobile apps. It is designed to help businesses of all sizes launch and manage their online stores efficiently.
No technical skills are required. The admin panel is designed to be intuitive and user-friendly. If you can use a smartphone, you can manage your Fastmart store. For installation, our team handles everything for you.
Yes, you can use any domain name you own. Fastmart works with your existing domain, and we provide full documentation on how to configure DNS settings.
Absolutely. Fastmart is built on scalable architecture that handles thousands of products and high traffic volumes. Our Pro package includes enterprise features like multi-warehouse management, role-based access, and custom reporting.
Yes, you will get full source code access, allowing you to customize every aspect of Fastmart to fit your specific business needs.
Pricing & Licensing
Monthly pricing gives you access to Fastmart for as long as you pay the subscription fee. The lifetime license is a one-time payment that gives you permanent access to the software with no recurring fees. Both include updates and support during the active period.
We offer live demos where you can explore the full functionality of Fastmart before making a purchase. Contact our team to schedule a personalized demo session.
We accept major credit cards, bank transfers, and several local payment methods. Contact our sales team for region-specific payment options.
No hidden fees. The price you see is the price you pay. Hosting, domain, and third-party payment gateway fees are separate and managed by you.
Technical Questions
Fastmart runs on standard PHP/MySQL hosting. Minimum requirements: PHP 8.1+, MySQL 8.0+, 2GB RAM, and 10GB storage. We provide detailed installation documentation for various hosting environments.
The Pro plan includes access to the full source code, allowing you to customize any aspect of the platform. Other plans are limited to theme-level customization through the admin panel.
Fastmart provides a comprehensive REST API that allows you to integrate with third-party systems like ERP, CRM, accounting software, and custom mobile apps. Full API documentation is included.
Security is our top priority. Fastmart includes SSL encryption, SQL injection protection, XSS prevention, CSRF tokens, and regular security updates. You have full control and ownership of your data on your server.
Support & Services
We offer email support for all plans, with priority and 24/7 support available on higher tiers. Support covers technical issues, bug fixes, and guidance on using Fastmart features.
Yes, installation is our most popular service. Our team will install and configure Fastmart on your server, ensuring everything works perfectly. Installation is typically completed within 48 hours.
We regularly release updates with new features, performance improvements, and security patches. Monthly subscribers receive updates automatically. Lifetime license holders get updates during their included update period.
Ready to Launch Your Online Store?
Join thousands of businesses that trust Fastmart to power their ecommerce. Start your journey today.
